OREYA Restaurant & Lounge at the Capri

Reviews about OREYA Restaurant & Lounge at the Capri

• 5 / 5

  By Sara M
  Small menu, but great food and fun vibe. The outisde area is a great party space as well. Cocktails are amazing! Last time I was there I saw a few of the Housewives of New York, so celeb sightings aren't uncommon there.
  January 01, 2017
• 1 / 5

  By Оксана Михайлова
  I want to tell you about my BD dinner experience today on Saturday night. Me and my two girlfriends arrived at 7pm to have a dinner. We had a reservation. Everything was nice: water, wine and appetizers were coming fast. Then we ordered main course and the next moment huge mirror fell down on my head from the wall behind me!!!
  Two of my friends tried to catch it but it still hit me! If it wouldn't be my friends, who saw it falling down, this huge mirror could break my head!
  After that manager came and offered to us complementary shots. We decided not to ruin my BD and asked them to move us to another table.
  When we moved outside and we had to wait for the server for 20 min to get us glass of water. By the time waiter came we found out that he has no idea about our main course and they lost our order.
  After they moved us outside we saw how service chaged, because manager chouse to give us free meal. By the wat, we found out about that "favor" while were cheking on our food delay. Nobody care about us anymore, we begged stuff to give us desert menu and water. They have never offered to order any more drinks.
  Then we went to restroom and by the time we came back, another people were sitting at our table!!!! Stuff cleaned our table already.
  We tried to save our patience. We had to find another waiter. He offered us different table and we ordered coffee and dessert with Happy BD sign and candles.
  Another 30 min passed at empty table without any drinks, so I asked busboy to bring us coffee, he got it for us in a minute as well as desserts (without any candles of course, because nobody care anymore)
  Manager never came to us during entire evening. I could call police after all this situation with mirror and sue that place, but I gave them a chance to smooth the problem.
  After all, on the way to the car, we stopped by the hostess (he was a guy) to say buy and double check if they took care about the bill. He asked us about tips for the server who served us. Unfortunately, there were few servers during the evening and non of them came back to us, non of them brought us bill (even to announce that it was taken care of) so we can give the card for the tips.
  And then this hostess followed us, yelling !!! at us in front of everybody outside that we were ungrateful and we did not leave tips and mirror situation wasn't a big deal (for him apparently) At that point we didn't know what to say ...
  Of course after all of this happened with huge mirror fell down to your guest, no service at all and hostess who had raised his voice to customers and destroyed my BD even one star is too much for you guys!
  Your place is very new, but has a lot of problems everywhere, with ac condensate leaking from the ceiling and with such crazy unreasonable prices you showing huge disrespect to your guests. Management stuff not professional at all, they just walking around and having fun!
  This is not how you do your business!
  June 17, 2016